PhonePe company, Recruitment 2024
PhonePe company, Recruitment 2024,The post number, eligibility, salary, last date, how to apply and other details are given below. Please check the official advertisement before applying.
About Company : PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.
Post Name :
Post No. 1) Insurance Advisor
Qualification :
- Any Bachelor’s degree
- Have excellent written and verbal communications
- Have good learnability
- Be an active listener and deal well with objection
- Have strong customer orientation and ability to adapt/respond to different scenarios
- Be a team player, flexible and open to feedback
- Ability to multitask, prioritise, and manage time effectively
- Should be able to speak in English and Hindi
- 0 - 2 years of work experience in a customer facing role
- Multilingual skills (spoken + written) in South Indian languages are preferred
Roles & Responsibilities :
- Act with integrity & think customer-first in every interaction
- Handle basic PhonePe account and transaction related queries
- Ability to flex between phone & data channels
- Follow specified process guidelines to bring about resolution
- Build customer trust through their interaction
- Ability to meet hourly & daily productivity goals
- Leverage internal processes and resources to drive resolution
- Escalate appropriately taking support from relevant teams to resolve customer issues
- Recommend process improvements
- Engage & Educate customers so they’re able to leverage PhonePe to the fullest
Other Benefits:
- Your lunch is on us!
- 5 day working week (2 rotational week off)
Pay Scale Per Month : Rs. 40,000/- Expected
Age Limit : Minimum age requirement is 18+
Fee : No Fee
Job Location : Bengaluru/all india
Job Type : Full Time
Last Date For Apply : Not Given
Official website to apply : Apply here
Notification : View
